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How zeanstep Handles Your Personal Information

This page explains exactly what personal data zeanstep collects when you open an account, make a deposit via PayPal, Venmo, or Play+, or contact our support team.

Account data explainedPayPal, Venmo, Play+ payment dataCookie policy includedYour deletion rightsContact path for data requests

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PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Data requests, correction notices, and deletion inquiries go directly to our privacy team. Use any of the channels below to submit a request, and we will confirm receipt and respond within the timeframe required by applicable state privacy law. Keep your account email handy — we use it to verify your identity before acting on any request.

Privacy Email Send data access, correction, or deletion requests to our dedicated privacy address. Include your registered account email so we can verify your identity quickly.

Live Chat Support Reach our support team through the live chat window in your account dashboard. For privacy matters, select the account and data category when you open the chat.

Account Settings Some data preferences — like cookie consent and marketing opt-outs — can be adjusted directly inside your account settings without contacting support at all.

What We Collect and Why It Matters

zeanstep Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

When you open an account with us, we collect the information needed to verify your identity, process transactions, and keep your account secure. That includes your name, email address, date of birth, and payment details linked to PayPal, Venmo, or your Play+ prepaid card. We also

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log IP addresses and device identifiers each time you access the platform from a mobile browser or desktop. Transaction records — deposits, withdrawals, and account adjustments — are retained as required by applicable financial compliance rules. We do not sell your personal data to third parties
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for their own marketing purposes. Data shared with payment processors like PayPal is limited strictly to what those processors need to complete a transaction. Players in Detroit and Atlantic City who access our platform where state law permits are subject to the same data practices as
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all US-eligible accounts. If you browse without signing in, we may still collect anonymous session data through cookies to improve page performance. All data transfers between your device and our servers use SSL encryption.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

We treat your account data the way we treat your payment details — with strict controls and limited internal access. Every team member who can view account records is bound by a formal access policy. Here is a plain-English breakdown of the four areas that matter most to your privacy.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how pages perform. You can manage cookie preferences in your browser or through the consent banner on first visit.

Data Retention

Account records are kept for as long as your account is active and for the retention period required by financial regulations after closure. You can request a full data summary at any time.

Payment Data Security

Your PayPal, Venmo, and Play+ transaction records are handled by PCI-compliant processors. We never store full card numbers or PayPal credentials on our own servers.

Your Right to Delete

You can request deletion of your personal data once your account is closed and all required retention periods have passed. Submit the request via email or live chat and we will confirm the outcome in writing.

Common Questions About Your Privacy at zeanstep

These are the questions we actually receive from account holders about how their data is used, stored, and protected. Each answer reflects our current practices — if you need more detail on any point, contact our privacy team directly.

We collect your name, email, date of birth, and identity documents needed for account verification. Payment method details linked to PayPal, Venmo, or Play+ are also recorded for transaction processing.

No. PayPal and Venmo transactions are processed by those platforms directly. We retain transaction reference IDs and amounts for account records but never store your PayPal login credentials or Venmo handle.

Yes. Send a data access request to our privacy email with your registered account address. We will verify your identity and provide a summary of what we hold within the applicable response window.

Every marketing email contains an unsubscribe link. You can also update your communication preferences directly in the notifications section of your account settings at any time.

We share data only with payment processors, identity verification services, and technology partners who need it to operate your account. We do not sell personal data to advertisers or unrelated third parties.

We use strictly necessary cookies for login sessions, analytics cookies for page performance, and optional marketing cookies. You can accept, reject, or customize cookie categories through the consent panel on your first visit.

Reference

Privacy Policy

Access may be available only in states where local law permits.

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How zeanstep Handles Your Personal Information

Reach Us About Your Privacy Rights

Data Handling, Cookies, and Account Security

Common Questions About Your Privacy at zeanstep

01 What personal data does zeanstep collect when I open an account?

02 Is my PayPal or Venmo payment information stored on your servers?

03 Can I request a copy of all the data zeanstep holds on me?

04 How do I opt out of marketing emails from zeanstep?

05 Does zeanstep share my data with third parties?

06 What cookies does zeanstep use and how can I control them?

Privacy Policy

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